Comments on: DH Hell http://storagemojo.com/2007/05/13/dh-hell/ Data storage info & analysis Mon, 08 Sep 2008 15:41:51 +0000 http://wordpress.org/?v=2.6.1 By: Dave http://storagemojo.com/2007/05/13/dh-hell/#comment-181932 Dave Wed, 19 Mar 2008 15:23:47 +0000 http://storagemojo.com/?p=457#comment-181932 I am awaiting a package sent express DHL from Texas. @ days and efore 5PM it states. Well they also sent mine from Texas to Ohio (I live in Phoenix, Az.), where it was held on the account of weather for 2 1/2 days before heaing on to Phoenix. Why would the send it over 1100 miles in the other direction just to get it trapped in a storm. I arrived in Ohio the morning after being shipped and Phoenix is also 1100 miles from Houston. If they had sent it to Phoenix instead, it would have arived a day early and not been stuck in bad weather (storms are not very common in Phoenix). I hope to see it soon because they finally shipped it out of Ohio last night, already 4 days into the shipping. I am awaiting a package sent express DHL from Texas. @ days and efore 5PM it states. Well they also sent mine from Texas to Ohio (I live in Phoenix, Az.), where it was held on the account of weather for 2 1/2 days before heaing on to Phoenix. Why would the send it over 1100 miles in the other direction just to get it trapped in a storm. I arrived in Ohio the morning after being shipped and Phoenix is also 1100 miles from Houston. If they had sent it to Phoenix instead, it would have arived a day early and not been stuck in bad weather (storms are not very common in Phoenix). I hope to see it soon because they finally shipped it out of Ohio last night, already 4 days into the shipping.

]]> By: chef http://storagemojo.com/2007/05/13/dh-hell/#comment-143357 chef Fri, 09 Nov 2007 20:01:19 +0000 http://storagemojo.com/?p=457#comment-143357 DHL is terrible. Dell used them for a little bit and they screwed up on just about every shipment. I work at a university and they routinely shipped our stuff to wrong buildings. The last straw was a 120 node cluster that got delivered to 3 different buildings. We had to rent a van and go the stuff up from the buildings, it was terrible. We were still on time with setting it up since it shipped to us 6 days after we ordered. We told Dell, if you ever want us to buy from you again, don't use them. DHL is terrible. Dell used them for a little bit and they screwed up on just about every shipment. I work at a university and they routinely shipped our stuff to wrong buildings. The last straw was a 120 node cluster that got delivered to 3 different buildings. We had to rent a van and go the stuff up from the buildings, it was terrible. We were still on time with setting it up since it shipped to us 6 days after we ordered. We told Dell, if you ever want us to buy from you again, don’t use them.

]]> By: Chris http://storagemojo.com/2007/05/13/dh-hell/#comment-69807 Chris Tue, 29 May 2007 22:09:41 +0000 http://storagemojo.com/?p=457#comment-69807 I feel like I have to stick up for DHL here, just this once. When my iPod unexpectedly kicked the bucket a few years ago they handled the service trip and its return (on Apple's dollar, thankfully). That little box went from VA to CA, was fixed, and back in three days flat (at least that's what I remember). I once also shipped some frozen stew with them and it arrived at its destination on time and fully edible. I feel like I have to stick up for DHL here, just this once. When my iPod unexpectedly kicked the bucket a few years ago they handled the service trip and its return (on Apple’s dollar, thankfully).

That little box went from VA to CA, was fixed, and back in three days flat (at least that’s what I remember).

I once also shipped some frozen stew with them and it arrived at its destination on time and fully edible.

]]> By: John B http://storagemojo.com/2007/05/13/dh-hell/#comment-66059 John B Tue, 15 May 2007 16:12:56 +0000 http://storagemojo.com/?p=457#comment-66059 I've avoided DHL like poison for years now. I had a similar experience with them. Other people I've known have also. I don't know how they stay in business. Total, complete incompetence. I’ve avoided DHL like poison for years now. I had a similar experience with them. Other people I’ve known have also. I don’t know how they stay in business. Total, complete incompetence.

]]> By: Andrew P. http://storagemojo.com/2007/05/13/dh-hell/#comment-65767 Andrew P. Mon, 14 May 2007 16:34:47 +0000 http://storagemojo.com/?p=457#comment-65767 It wouldn't be surprising if FedEx' tracking numbers have rolled over after two years. They can't keep increasing their length without limit, since it would require increasing the lenght of bar codes on the labels and probably replacing the scanning equipment and software as well. Someone made a rational decision some time ago at FedEx that if an item wasn't delivered within a year or two, it probably would never get delivered, so it's alright to reassign its tracking number to a new shipment. Phone companies, too, recycle numbers after about two years of inactivity. It wouldn’t be surprising if FedEx’ tracking numbers have rolled over after two years. They can’t keep increasing their length without limit, since it would require increasing the lenght of bar codes on the labels and probably replacing the scanning equipment and software as well. Someone made a rational decision some time ago at FedEx that if an item wasn’t delivered within a year or two, it probably would never get delivered, so it’s alright to reassign its tracking number to a new shipment. Phone companies, too, recycle numbers after about two years of inactivity.

]]> By: Jason http://storagemojo.com/2007/05/13/dh-hell/#comment-65498 Jason Sun, 13 May 2007 19:32:38 +0000 http://storagemojo.com/?p=457#comment-65498 I've been seeing FedEx tracking numbers lately that have tracking information right out of the chute... except they refer to packages that were delivered over two years ago! I wonder if their "int" has rolled over in the database... :) I’ve been seeing FedEx tracking numbers lately that have tracking information right out of the chute… except they refer to packages that were delivered over two years ago! I wonder if their “int” has rolled over in the database… :)

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